Also, they will handle difficult customer service issues using social media. Hints To reach a life person at Gap customer service, first say existing order. Then you will be connected to a live customer service person.
They offer customer service through a their stores, phone numbers, email and social media. They show all of their contact information on their website and they do not try to hide their phone numbers. However, they are not perfect and they do make mistakes. Please review and rate your customer service experience with The Gap below.
Your email address will not be published. Leave this field empty. Skip to content We use our own cookies to help determine which of our ads are shown to you on other websites.
To opt out of this targeted online advertising by Gap Inc. We also work with third-party companies that use their tracking technologies including cookies and pixel tags on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information over time about your activity on our sites and other sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications.
These technologies and the information collected about you may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit http: Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
We may provide you with opportunities to apply for an offer of credit from a payment card issuer in our stores or online. By submitting a credit card application either in store or online, you acknowledge and agree that Gap Inc. For information about the privacy practices associated with your credit card application, please contact the payment card issuer.
We may provide special opportunities for customers in certain stores or locations to receive personalized shopping or other services, such as notification when your favorite products will be in your local store, product recommendations, unique offers for certain community members such as teachers or fitness instructors, and invitations to special local events.
In order to provide these personalized services, a sales associate may ask for information about your interests, activities, shopping preferences and other people for whom you are shopping. We may also keep records of your sizing preferences, product wish lists, local store transaction history, and contact information.
We may use your information to contact you by phone or text message, in accordance with this policy. In certain instances, you may also be able to authorize a sales associate to make purchases on your behalf using payment information you have previously provided during an online or in-store transaction.
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information. When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, " How do I contact you? If you receive an email that looks like it is from us asking you for your personal information, do not respond.
We will never request your password, user name, credit card information or other personal information through email. We are aware of phony emails sent out under our brand names. These emails did not originate from Gap Inc. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional.
We work with law enforcement on their investigations of these kinds of fraudulent emails. If you are asked for personal financial or security information in response to a job application, this is likely a fraudulent job listing hosted by spammers posing as Gap Inc.
California Civil Code Section To make such a request, please write to us at the following address:. Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user.
At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: Si elige conectarse a nuestros servicios Wi-Fi dentro de las tiendas, Gap Inc. Usted puede optar por desconectarse de la red Wi-Fi de Gap Inc.
Para ofrecerle una mejor experiencia de compra, mantenemos un registro de todas sus transacciones con Gap Inc. Hacemos nuestro mejor esfuerzo para brindarle una experiencia segura y conveniente. Usted puede verificar todas las ofertas de trabajo de Gap Inc. Do Not Track No Rastrear es una preferencia de privacidad que los usuarios pueden colocar en sus navegadores web.
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What if I use different devices to visit Gap Inc. Why did I receive a marketing email after I made a purchase in a Gap Inc. How do I access or change my information? How do I make choices about receiving promotional communications? How do I stop receiving Athleta catalogs?
What if I interact or make a purchase with Weddington Way? How is my information used for behavioral or targeted advertising and what choices do I have? What if I apply for a Gap Inc. What if I participate in local store programs? How do I know my personal information is secure? I received a suspicious email from a Gap Inc. What should I do? I responded to an online job posting for a Gap Inc. Is this part of your hiring process? What about links to other websites?
How do I contact you? For example, we may use this information for the following purposes: To process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns. To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, including marketing communications that we believe may be of interest to you To communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a refer-a-friend message or a gift.
When you provide personal information to one of our Gap Inc. If you purchase Athleta brand products through our website or by placing a catalog order by phone or mail, we may share your name, postal address, and shopping history with like-minded organizations for their direct mail marketing purposes. We do not share email addresses for such purposes. We also do not share personal information about customers who only browse, email comments, request a catalog, or request email updates, or who purchase only Gap, Banana Republic, Old Navy, Gap Outlet, Gap Factory, Banana Republic Factory or Intermix merchandise.
If you would prefer that we not share information about you with other companies, please let us know by contacting Athleta customer service as described in the section entitled, " How do I contact you? Any information that you disclose through these services will become public. Your personal information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account.
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc.
We do not authorize any of these service providers to make any other use or disclosure of your information. We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers. We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of Gap Inc.
Scrip or Loyalty Programs. If you choose to participate in any third-party scrip,loyalty, or similar program in which a Gap Inc. Scrip programs allow you to instruct us to divert a percentage of the amount you spend on Gap Inc.
In the unlikely event of a sale or merger of Gap Inc. We also may share information about you as described at the point of collection or otherwise pursuant to your consent. We may collect information in a variety of ways, including:
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The Gap Phone Number Please find the phone number, hours of operations and other related detail to contact The Gap. You can share your experiences as well as improve customer support, but its not the beat way to reach The Gap.
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